How we work
Understanding the needs of our clients and working collaboratively to define a suitable approach in line with their identified needs is at the centre of how we work. Effective partnerships with our clients maximises the impact of the products we deliver.
Phase I: Gathering requirements and design
To ensure our client is fully aware of what we will deliver - in consultation with them - we produce a high level document to clearly describe a project’s expected outcomes. In particular it defines the: end product; purpose of the site / application and its key audiences; customer expectations and their acceptance criteria; quality standards and project schedule.
This stage also involves:
- Devising an appropriate web, marketing and content strategy
- Documentation and specifications
- Information architecture
- Usability testing / personas and scenario testing
- Wireframes / layouts
- Design and brand work
Phase II: Development and implementation
Taking the specifications, requirements and designs from phase I, we embark on a focused and structured development life cycle. If required we employ sub-contractors, for their specialist skills, to work alongside our developers. Regardless of whether a web site or system is built entirely in-house or alongside sub-contractors, Manta Ray Media ensures any work delivered maintains the high standards expected by our clients. Specifically this phase consists of:
- Processing the designs for build
- The development (build) and theming of the site/system
- Content production
- Implementing web analytics and search engine optimisation (as appropriate)
- Quality assurance and roll out
Phase III: Training, support and hosting
Projects vary in size from simple web sites where we act as web editor/master to large complex web sites, applications and systems where our clients operate and maintain the content. Training courses and support documentation help are provided to our clients to help them maintain the content of their web sites.
We offer a web hosting service to take away the hassle of maintaining your own web servers or having to work within the constraints of your organisation’s web hosting services.
Once live, we provide support and maintenance for all our sites and products should any problems arise.